I've forgotten how to Log in
- Click on green Member Login button located in right-hand column
- Your default username is the email address you previously used for ICD teleclasses
- If you can't remember your password, click on the link to get a new one
Updating your profile to ensure you appear on the Find an Organizer directory
- Your HOME address is for ICD use only
- Your BUSINESS address needs to be populated to ensure you appear in the Directory
- Business City
- Business State/Province
- Business Country
- Zipcode (international subscribers leave blank or enter 00000)
- Email
- Website
- Phone
- Zip codes are very helpful in the Directory
- If you are not appearing in the directory, look for someone else in your area who DOES appear, and see how they have filled in their information
- Any issues, please contact Laurene, [email protected] or 1-800-674-7818
How to Re-subscribe
- If you are due to re-subscribe, you should receive an email
- This email includes an invitation to re-subscribe, just follow the link
- Any difficulties, please contact Laurene, [email protected] or 1-800-674-7818
"I can see I'm logged in...where did my profile page go?"
- Click on menu item FOR SUBSCRIBERS
- Click on MEMBER PROFILE
How to register for a class
- Open the calendar
- Click on the event you want to register for (Premium Subscribers may register for the entire quarter on one form, link available in the Pulse)
- Follow the instructions
- You will receive an email confirmation when process is complete
- There will also be a record of your registration in your profile under SUBMISSIONS
"I tried to register for a class or event through the calendar, and received an error message"
- When this happens, it is usually because the person is already registered
- You can check in your profile
- Look under SUBMISSIONS
How to access the class or event
- In your event confirmation email, you will receive a Zoom link for the event.
- Please note that each event has a unique link
- When the event is about to begin, you will have access to the ICD Zoom Room
- You may also join after the event has started
"The class has already started, and I'd like to join - but I'm not registered"
- No worries!
- Go to the calendar
- Click on the link to register
- You will quickly receive an email confirmation, including the login Zoom link plus access to the handout!
How to submit codewords
- In the confirmation of registration, there will be a link to submit your codewords
- There's also a green button on the right side called 'ICD Online Class Confirmation' that you can click
- Once sent, you will receive an email confirmation of submission
- ALL your submissions can be viewed in your profile, under SUBMISSIONS
- To streamline ICD operations, we will NOT be sending out email confirmations manually
- We will ONLY contact you if there is an anomaly with your codeword submission
- If you do NOT hear from us, after two weeks your submission automatically counts as a credit
Tracking class credits and Continuing Education Credits
- All your confirmed live classes in the new system are visible in your submissions folder in your profile, and will be added to your profile under Continuing Education Credits
- When you listen to the full class and complete the confirmation in the LMS, your credits will show in your profile
- If ever you would like assistance, please contact Laurene at [email protected]
- If ever you need documentation of your education for certification elsewhere... LIve classes and those completed in the LMS will be in your profile. You can prepare a pdf of relevant classes. For additional assistance, please contact Laurene.
Where is my record of classes from the old platform?
- If you want your pre-2018 history and have not yet received it from us, please contact Laurene at [email protected]
"I uploaded my profile picture but I don't see it"
- Sometimes it takes time for the browser to re-fresh
- Check back tomorrow, and if it's still not there, please contact Laurene
"I don't want to upload my photo..."
- You may also upload another image, or your company logo in that space!
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